Frequently Asked Questions
Choose a topic
Exchanges & Returns
Orders & Shipping
Product Information
Studios
Payments
Exchanges & Returns
Orders & Shipping
Product Information
Studios
Payments
Product Information
Sizing
The majority of our collection is available in XXS - XXL, some styles are available up to 3X. Find the size chart on the product page, and be sure to use our measuring guide to ensure you're ordering the best size for you. Please note, recommended sizing does not take into account personal fit preference.
How To Measure Yourself
Using a flexible measuring tape:
-
Measure around the fullest part of your chest
-
Measure around the smallest part of your waistline
-
Measure around the fullest part of your bottom
Once you have these measurements, please refer to our Body Measurements Size Chart to determine your recommended best fit.
If you are unsure how to measure yourself you can book a Virtual Fitting with one of our Customer Care team members - all you need is a flexible measuring tape! This way, we can walk you through taking your measurements to recommend the best style/fit for your body type.
Caring for your Dress
Taking good care of your clothes means not having to replace them as often. We encourage our customers to purchase high quality items so that they can live in their wardrobe for longer than one season or event.
The below are our standard care tips, but please reference the product page of your dress or the tag for specific wash instructions.
-
Wash only when dirty. This is going to keep both your clothing and the planet happy
-
Many of our dresses are machine washable (on gentle), but check the tag on your dress or the product page for specific wash instructions
-
Hang/lay flat to dry
-
Don't be discouraged by stains, many can be removed! For example, baby powder is a great way to absorb oil stains, for all other stains try colourless dish soap
Caring for the Planet
When washing polyester items, use a Guppyfriend or Cora Ball to trap and properly dispose of microfibres that would otherwise end up in the ocean.
Swatches
We’re excited to introduce Swatches by Park & Fifth - Giving you the ability to see and feel our fabrics before placing your bridesmaid dress order. Order up to six swatches for free, any additional swatches are $3 each.
Swatches are available for the majority of our bridesmaid fabrics and colours, and are a final sale. Swatches are shipped via mail and will arrive in approximately 10 days.
Product Guarantee
Park & Fifth was founded on principles of quality and the longevity of our products and materials. Please let us know if you have any concerns or issues regarding your P&F item.
We have created the P&F Imperfect Collection to ensure that our environmental initiatives are consistent with our values and product quality. While we would love to offer this guarantee on all of our items, we offer the right to discretion when it involves our Imperfect Collection as well as our Pre-Loved Collection.
Contact us in order for us to help you resolve the issue.
Please note, our team can accept items back under this guarantee at their own discretion and items that have been overused may not be accepted.
Un-Bridesmaid Collection
Park & Fifth began as a bridesmaid collection, with the goal of creating styles that are loved by both the bride and the bridesmaids. It has since been named the Un-Bridesmaid Collection to reflect its range of pieces that are made to be worn again to other special occasions, without looking like a traditional bridesmaid dress.
2026 ushers in a new era of the Un-Bridesmaid collection with a huge expansion of styles and colors to give brides endless possibilities when planning their dream bridesmaid palette.
How early in advance should I order my bridesmaid dress?
While some of our bridesmaid collection is available in-stock and ready to ship, the majority is made on demand. This means that the dress won’t get made until you place your order. Our made on demand styles arrive to you between 10 - 12 weeks from order.
We recommend placing your bridesmaid dress order at least 5 months before the wedding date to ensure ample time for the dress to arrive and any necessary alterations.
Swatches
We’re excited to introduce Swatches by Park & Fifth - Giving you the ability to see and feel our fabrics before placing your bridesmaid dress order. Order up to six swatches for free, any additional swatches are $3 each.
Swatches are available for the majority of our bridesmaid fabrics and colours, and are a final sale. Swatches are shipped via mail and will arrive in approximately 10 days.
The dress I need is out of stock. How often do you restock your dresses?
At Park & Fifth we try to keep things as fresh and relevant as possible.
Many of the Un-Bridesmaid Collection styles will carry over from season to season, sometimes with minor tweaks and new colours but they are not a guarantee. We encourage you to order your bridesmaid dresses as soon as possible to avoid potential sellouts.
Social Occasion styles tend to be more limited as we custom design our fabrics and order specifically to lower our overall quantities, this helps us eliminate end of roll waste. To continue this strategy, we also source many of our fabrics ethically in LA resulting in limited edition prints that sellout quickly and may not make it into the next season.
Please sign up for "back in stock" notifications when available, to be the first to know when/if your dress is back in stock.
Do you offer custom dresses/orders?
We do not offer custom dresses/orders or tailoring.
What is the difference between the fabrics?
Satin: Our satin fabric is tailored in sleek, contemporary styles that are the perfect blend of style and comfort. This fabric is designed for movement, naturally smoothing and keeping you at ease throughout any event.
Jacquard: Our Jacquard is a medium-weight fabric that offers a structured feel and elegant floral patterns. It's blended with satin for a subtle sheen and soft, luxurious finish. This fabric holds its shape beautifully and drapes gracefully for a polished, tailored look, with very little stretch.
Chiffon: Explore the easy elegance of our chiffon fabric—perfect for mismatched bridesmaid palettes. This fabric is lightweight and airy and has versatile appeal. Our chiffon effortlessly adapts to various styles, making coordination a breeze.
Crepe: Crafted to elevate your wardrobe, our crepe fabric boasts a gentle drape and a matte finish that radiates understated luxury. Versatile and seasonless, this fabric's fluidity complements your curves, making it the perfect choice for many occasions.
White Collection
The White Collection is designed to take you from engagement through to your wedding night. The collection offers classic and modern full length dresses that can be worn as bridal dresses or to any bridal event, and shorter white dresses also perfect for any bridal event. As well, we offer a range of Bridal Accessories to pair with your look.
Is the White Collection available in studio for try-on?
Studios carry one to two sizes of each style of our bridal dresses, but final purchases will be shipped to the bride directly. Bridal event dresses are available to try-on and take home from our studios. Please note that dresses noted as Coming Soon or that are on Pre-Order may not be available in studio.
What is the size range of your bridal dresses?
The majority of our collection is available in XXS - XXL, some styles are available up to 3X. Please find a size chart on each product page, which we recommend referencing before placing your order.
If you are unsure how to measure yourself, you can book a Virtual Fitting with one of our team members - all you need is a flexible measuring tape!
How long will my bridal dress take to arrive once I place my order?
Bridal dresses that are currently in stock will ship within 3 business days. If an item is on pre-order, please refer to the date specified on the product page.
Are customizations or alterations available?
Our collection is not customizable, the dresses will come exactly as you see them on our website. We are excited to offer Bridal Accessories to add a little something special to your bridal look.
We do not offer alterations, however, our studios and customer care team are happy to recommend tailors in Toronto, Calgary and Vancouver for you!
Social Occasions Collection
Our Social Occasions collection offers dresses perfect for wedding guesting, black tie events, graduation, or even everyday depending on how you choose to style your look. We are proud to design all of our prints in-house.