Materials & Care
Full priced items, including Made on Demand styles, are eligible for a refund to your original payment method if returned within 14 days of the delivery date. Exchanges or store credit can be issued up to 21 days from the delivery date.
Sale items are eligible for exchange or store credit via an e-gift card within 14 calendar days from the delivery date. After 14 days, we will no longer accept returns of any kind. Sale items over 55% off are final sale.
See our Return Policy page for all returns informations.
Overall rating: 3.6666667 / 5 from 18 reviews.
Review topics: ["fabric","material","quality","dress","tailoring","spots"].
"I ordered a small, the body and hips fit nicely. Had to get major alterations done in the sleeve and shoulder area. Would be nice if they offered dress length option. Alterations for this were $330. Two types of hems, shortened shoulder straps, added cups, etc. would be weird without cups since the material is thin even with an underlayer. Huge gaping in the upper back on me. I’m 5’4” 138lb. , athletic, soccer build. Longer torso."
"This dress is absolutely stunning. It hits in all the right places and the fabric is beautiful. That said the fit of the keyhole in the back is a little weird. It was definitely made for a very tall person and the sales associate guaranteed me this was a quick fix with a seamstress. My usual seamstress disagreed and I ended up using fashion tape to keep the dress in the right place in the back. Small annoyance but overall stunning dress."
"This dress is sized strangely. It is extremely long. I ordered as per my measurements and the neck/back has a ton of extra fabric, same issue for the rest of the bridesmaids as well. Nice colour, decent fabric but I am not impressed by the fit. Requires significant tailoring."
"This dress is very poorly constructed and not made well for people with bigger busts or backs. The opening at the back of the dress pops out because I have a larger chest and there is no way for my seamstress to fully correct it because of how the dress is made. It also comes ridiculously long which I think if it’s a “made to order” dress, length options should be available."
"Fabulous MOH dress for my best friend's wedding. Came in decent time. Haven't worn it yet, but it is stunning. Snatches me in all the right places."
"Ordered a size up so that I can take it in for a wedding later this year. It is definitely made for taller frames. Shipped and arrived quicker than anticipated. Knocking off a star due to the fact it’s priced way too high for the fabric being polyester. Regardless, it’s still beautiful and I’m excited to wear once tailored."
"I cannot recommend this company based on my experience. I attempted to cancel my order less shan 24 business hours after placing it, which should have been permitted under the company’s cancellation policy. However, my request was denied because the order had already been approved. As a result, I was required to wait six weeks to receive my order, despite the fact that the company is based in Canada and I also reside in Canada. I was then charged a $15 return fee to send the order back to a location only two hours away from me. Considering the high price of the dresses, I expected a significantly higher level of customer service. Unfortunately, my experience with the company’s customer service was disappointing."
"Beautiful fit. Love that it shines dark purple or mulberry color depending on the lighting. Light fabric makes it perfect for late summer or fall wedding. Love it and can hardly wait to wear it. Extra length on the dress made it easy to adjust to proper floor length. Would recommend!!!"
"Good quality but the top is quite large. I had to get like 2 inches taken out of the shoulders and still had to use fashion tape to get the back not to sag"
"I’m always a true Small (5’5”, 135lbs)- however this small was very confusing. The upper back had so much extra/loose fabric that it would require some significant tailoring."
