Features & Fit
Materials & Care
Full priced items, including Made on Demand styles, are eligible for a refund to your original payment method if returned within 14 days of the delivery date. Exchanges or store credit can be issued up to 21 days from the delivery date.
Sale items are eligible for exchange or store credit via an e-gift card within 14 calendar days from the delivery date. After 14 days, we will no longer accept returns of any kind. Sale items over 55% off are final sale.
See our Return Policy page for all returns informations.
Overall rating: 4.268041 / 5 from 97 reviews.
The Renfrew Dress is praised for its quality and flattering fit, making it suitable for formal events. However, opinions on the color, fabric, and material are mixed, with some customers finding the fabric clingy and the material thin and scratchy. The high slit is a matter of personal preference.
Review topics: ["fit","length","fabric","colour","material","quality","look","felt","style","shape","pattern","service","hips","dress","slit","print","boning","bust","need","wrinkles","experience"].
"This dress is so well made - I’m between sizes and curvy so I struggle sometimes with fit. I ordered two sizes and one fit like a glove! The stretchy back makes this so comfortable and the material is lightweight and breezy. Sits in a very flattering way on the body. I can’t wait to wear this to two upcoming weddings!"
"Size up 1-2 sizes. Fits very odd. Slit goes very very high and the part that should be on the hips is on the waist. (May be best for someone under 5 feet)"
"Great selection of dresses at affordable prices. Was a really cool atmosphere in the store which made me more comfortable. I found the perfect dress for my son’s wedding."
"This dress was so thin and completely see through in the crotch area. I had to wear a slip underneath. The fabric was also fraying at the slit so there were little strings everywhere. Overall this dress was not worth the money, and if I had time to find another dress before my event, I would have returned it."
"I really love this dress, so stunning and comfortable. Fits true to size."
"This dress came just in the nick of time. They got it to me fast for a last minute wedding and communicated with me so well about this. Then when it got here I have never loved a dress more or looked or felt better. This dress leveled me up!"
"I originally ordered the medium and the bust felt like it ran small so I ordered the large for an exchange. Somehow the postal service messed up and gave my package to someone else for the smart parcel locker code and ultimately the package was missing for over a week+. I had a wedding I was wanting to wear this dress for and so I reached out to customer service to see if they would help me figure out something to do. They were very reluctant to help at all besides offering free shipping on a reorder and blaming me for the order going missing, saying it was my responsibility and to make a lost report with the police. It was never in my possession, let alone delivered to my house because of where I live (everything goes to the post office and not physical addresses). I can't afford to purchase the same dress twice, especially when it went missing due to the shipping provider. They finally said they would make an exception this one time and send a replacement but if the original dress shows up I need to return one. I can understand a concern about them thinking I was lying but I would think to con a company, that would be a very complicated way to go about it. Anyways, thankfully the original dress was found/returned from the person who received it by mistake but then I was getting multiple emails from customer service asking me to return the replacement. I returned the replacement as soon as I could. It did not make me feel like an appreciated customer throughout this whole process, they made me feel like they assumed the worst about my situation and me. The size large (I'm a sliding scale for US size 6-10 depending on the cut and always a size medium) felt only half an inch more room in the bust but didn't feel welcome try and ask for another exchange. I ran out of time and had to wear an old dress for the wedding. It really saddens me to be so turned away by a company for a shipping error and be blamed as a customer for something I had no control over."
"SO flattering"
"The service at the Vancouver store was so great! They pulled me suggestions, gave me feedback and helped me choose. They were not pushy at all, just really friendly and helpful. I didn't buy in the moment, but I called up the next day to order over the phone and they were so helpful!! Great experience, I highly recommend this store. And of course, my dress is beautiful!"
"Nice fit and nice design. LOVE IT!"
