Location: Vancouver, BC (On-Site)
Employment Type: Full-Time (40 hours/week)
Experience: 2-5 Years Retail Management
Compensation & Benefits
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$70,000–$75,000, depending on experience
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Salary based on experience
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Bonus: Up to 6% paid semi-annually based on sales performance, labour management, and individual performance
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Healthcare benefits through Equitable Life
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3 weeks paid vacation annually
About The Job
At Park & Fifth, we create modern, beautifully crafted occasion wear that celebrates femininity and sustainability. Our collections emphasize quality, timeless design, and eco-conscious practices—reflecting our commitment to responsible fashion and meaningful community impact.
We are seeking a passionate, driven and experienced Retail Sales Manager to lead our Flagship Vancouver studio.
In this role, you will own the performance of the business—driving sales, developing a high-performing team, and delivering an exceptional client experience that reflects our brand values.
This is an exciting opportunity for a results-driven leader who thrives in a dynamic, client-focused environment and is motivated by both people development and business growth.
Why Join Our Team?
At Park & Fifth, you’ll be part of a growing brand that values creativity, sustainability (Bcorp certified), and thoughtful design. You’ll have the opportunity to make a meaningful impact leading a face paced environment, shaping team culture, and contributing to the future of contemporary occasion wear.
Key Responsibilities
As the Vancouver Retail Sales Manager your responsibilities will include but are not limited to:
Client Experience & Sales Leadership
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Lead and oversee all studio appointments and walk-in experiences, delivering exceptional, personalized service
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Demonstrate expert-level product knowledge across all collections (P&F Social, Un-Bridesmaid, and Bridal)
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Resolve client inquiries and concerns with professionalism and care
Sales Strategy & Performance
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Own and drive sales targets, developing strategies to achieve and exceed goals
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Analyze sales performance and trends to identify opportunities for growth
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Motivate and coach the team to consistently deliver strong results
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Identify business drivers and proactively solve challenges
Inventory & Operations
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Oversee inventory management, including receiving, organization, and replenishment
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Ensure accuracy across off-the-rack, made on demand and e-commerce fulfillment
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Maintain operational efficiency within the studio
Visual Merchandising & Studio Standards
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Maintain a clean, organized, and visually compelling retail environment
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Ensure product is presented according to brand standards and inventory levels are optimized
Team Leadership & Development
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Lead, coach, and develop a team of sales associates
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Conduct regular team meetings and 1:1 check-in to support performance and growth
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Foster a positive, inclusive, and high-performing team culture
Marketing & Community Engagement
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Support in-store activations and marketing initiatives to drive traffic and brand awareness
Financial Management
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Own Profit & Loss accountability for the studio
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Manage labour and expenses to ensure operational efficiency and profitability
Park & Fifth Retail Managers:
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Demonstrate autonomy in their leadership managing the day-to-day performance of their sales team.
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Are solution oriented.
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Are client focused.
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Approach each day with a growth mindset and positive attitude.
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Have the ability and willingness to learn and grow.
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Demonstrate critical thinking skills and provide feedback both to management and their team.
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Have the ability to collaborate strategically and cross functionally.
Qualifications
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2+ years of retail management experience (fashion industry preferred)
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Proven ability to lead and develop high-performing teams
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Strong communication and interpersonal skills
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Ability to adapt quickly in a fast-paced environment
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Analytical mindset with experience using sales data to inform decisions
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Strong understanding of merchandising and inventory management
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Solution-oriented with strong problem-solving skills
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Ability to stand for extended periods and lift 30+ lbs
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Customer care experience is an asset
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Experience with Shopify, Gorgias, Redo is an asset
References
Final-round candidates will be required to provide references.