Full price, off the rack items are eligible for a full refund or exchange (in studio only) if returned within 14 days of the shipment date, or, from the date of purchase if purchased in studio. Items attempted to be returned outside of the 14-day return window may be rejected.
Park & Fifth closely monitors returns to identify potential misuse of our items or abuse of our return policies. If the product is not returned clean, unworn, unwashed, in perfect condition, with tags still attached, we reserve the right to refuse returns or to issue a full refund.
Items that are not picked up within 14 days of your pick-up email will be considered final sale.
Made to order items purchased online are eligible for a return in exchange for store credit. Made to order items purchased in-studio are final sale.
Wedding Collection and Elopement Collection pieces are eligible for a full refund within 14 days of shipping, studio purchase or the date of your studio pick up notification. Please note these dresses are highly delicate and must be returned to us in perfect condition. We recommend you be very careful when trying these dresses on, be mindful of makeup, deodorant and other body products. We reserve the right to refuse any returns that do not meet our requirements. These items will be shipped back to the customer at their expense.
Bridal Dresses are made special for you and therefore are a final sale, no exceptions.
Sale items purchased online are eligible for store credit only within 14 days of the shipment date. Sale items purchased in the studio are a final sale.
All Flash Sale items are a final sale, no exceptions!
Please note we do not accept in-studio purchases for full refund by mail. All in-studio purchases must be returned in person, as we do not keep credit card information on file.