Online returns are processed within 3 business days of the items being received. Once the return is approved you will be notified by email with the refund details.
We are not able to offer exchanges on online orders, please reorder the desired size or style and send the original package back for a refund or credit.
Shipping charges are non-refundable as well as duties incurred with international orders.
Park & Fifth offers $12 returns via DHL Express. Please use the label included in your original package and drop at your nearest DHL location.
The $12 fee will be deducted from your return once it is received and approved by our team.
For Canadian online order returns, please follow the link below
All international returns outside of the US are the responsibility of the customer. We will create a return label via DHL and you will be charged the daily rate (this will be deducted from your refund). Please reach out to customer care (customercare@parkandfifthco.com) to initiate the return.
In the rare case that DHL is not located in your area, you will be required to send the package back at your own expense. We recommend that you purchase tracking as we cannot be held responsible for lost packages.
